Change in a different way. Blended Therapy that Works.
FAQs: Fees and Bookings
Booking your appointments is made easy on our website. Simply click on any of the Booking Buttons to book and prepay for your appointments.
Our Fees and Booking details are transparent, providing you with a clear guide to our services and charges.
We strive to keep a good number of appointments available; however, our schedule can fill up quickly.
To secure your preferred day and time, it's advisable to book well in advance.
If you can't find a suitable appointment slot, don't hesitate to contact us via email, phone, or text. We often have last-minute openings due to cancellations or rescheduling.
We offer three types of appointments:
General Information About Bookings & Appointments
All counselling sessions are typically 60 minutes long, unless stated otherwise.
Hypnotherapy and Subconscious Mind Healing Sessions usually last 90 minutes for initial sessions and 60 minutes for follow-up sessions.
Somatic Healing and Release Appointments generally run for 90 minutes.
Kindly note that all Online and Telehealth Sessions are scheduled in AEST (Australian Eastern Standard Time) unless specified otherwise.
We allocate a minimum 30-minute gap between appointments to address any technical issues that may arise. However, such occurrences are rare, as our provided links usually open smoothly and quickly.
Unfortunately, we are unable to offer tutorials on using online apps due to the wide variation in operating systems and time constraints.
If you require assistance, we recommend checking out guides on YouTube.
Fees
General Individual Counselling Fees
General Counselling 60 Minutes with Vicki Childs: $150
Pet Loss Grief Counselling 60 Minutes with Vicki Childs: $120 (Subsidised Rate)
Specialist Bereavement Counselling 60 Minutes with Vicki Childs: $150
Anger Management Counselling/Course 60 Minutes with Vicki or James Childs: $170
Burnout Coaching 60 Minutes with Vicki Childs: $170
EFT (Tapping) or NLP (Neuro-Linguistic Programming) 60 Minutes with Vicki Childs: $150
Hypnotherapy Fees
Clinical Hypnotherapy
Initial Session - 90 Minutes, including MP4 download and support materials: $200 per session
Follow-Up Session - 60 Minutes: $200
Inner Child Healing Intensive Hypnotherapy - 90 Minutes: $250; 3 Week Program: $750
Subconscious Mind Healing
Initial Session - 90 Minutes, including MP4 download and support materials: $250 per session
Follow-Up Session - 60 Minutes: $250
Stop Smoking 3 Week Program: $850
Week 1 x 90 Minutes, Weeks 2 and 3 x 60 Minutes
Medical Fund Rebates may apply depending on your Medical Fund and level of cover. Please verify with your provider to determine rebate eligibility.
Do you take Mental Health Care Plans?
No, unfortunately, as Registered Counsellors and Clinical Hypnotherapists, we are unable to take mental health care plans. Our industry associations, the ACA and the ASCH are lobbying hard for Counsellors and Hypnotherapists to be included in the MBS. Until that occurs only Registered Psychologists can offer subsidised rates or partial refunds for Mental Health Care plans.
Often, the out of pocket expenses from Mental Health Care Plans are quite similar to our therapy fees.
Report Writing, Document Preparation and Court Appearance Fees
Written reports or preparation of any Government Agency Documents, along with Court Appearances on behalf of our clients, will be charged at our hourly rate of $170 per hour.
After Session Communication. Emails & Telephone Calls.
While we take every measure to ensure you have received all support materials during your session, please note that we are unable to provide session 'debriefing' Counselling Services via phone or email after or outside of your nominated session times.
If you require urgent assistance, please contact one of the following 24/7 Support Lines:
Lifeline 13 11 14
Mensline 1300 78 99 78
Suicide Call Back Service 1300 659467
Beyond Blue 1300 22 4636
Kids Helpline 1800 55 1800
qlife 3pm-midnight 1800 184 527
Sexual assault, family and domestic violence Line 1800 424 017
Alternatively, you can call the New South Wales Mental Health Access Line, which will put you in touch with your local mental health service. Call 1800 011 511.
Refusal of Services
We reserve the right to refuse service to any person deemed to be aggressive, threatening or under the influence of drugs and alcohol, which may impede our ability to carry out therapy.
Additionally, we reserve the right to refuse service to any person presenting as unwell, with a temperature or visible signs of flu, cough, cold or virus.
Please keep everyone safe by rescheduling your appointment if you are unwell.
Cancellation Policy
We require a minimum of 24 hours' notice in relation to the cancellation of your appointment.
Failure to notify or 'no shows' for in-person office appointments will result in the retention of the full service fee.
All weekend in-person appointments are non-refundable due to high demand.
Zoom Appointments that are not cancelled within the 24-hour notice period will incur a $25 retention fee, as we structure our time around booked sessions. This fee also covers our bank charges in relation to issuing refunds.
All appointments that are cancelled within the specified 24-hour notice period will incur a $10 administration and processing fee to cover banking charges and admin fees.
Please remember our online booking portal allows you to make a personalised and secure account and reschedule your appointment at your convenience in accordance with the above policy.
Medical Fund Rebates
Hypnotherapy Rebates are available through:
Australian Unity Health
CBHS Health Fund
CDH Benefits Fund
CUA Health
Grand United
Corporate Health
HBF Health
Health Care Insurance (Covers Quit Smoking & Weight Loss Only)
Health Partners
Health.com.au (Requires GP Sign Off)
Medibank Private (Requires 'bonus' or 'extras' cover)
Navy Health
Nurses and Midwives' Health
Phoenix Health Fund
Queensland Country Health Fund (Covers Quit Smoking & Weight Loss Only)
Railway and Transport Fund
Teachers Health Fund
Westfund
Vicki Childs Hypnotherapy Provider Numbers:
Australian Unity 21154257, Medibank Private - A026795K. HCI - HYP1731N. Teachers - HYP1731N. CBHS - ASCH1731. Navy Health - 1731.
All other Funds (issuing rebates*) as above, Provider #1731 or #1731N.
James Childs Hypnotherapy Provider Numbers:
Australian Unity -21200899, Medibank Private - A030494A, AHA #PM 2015658.
All other Funds (issuing rebates*) as per AHA registration #PM 2015658.
Counselling Rebates are available through:
Medibank Private
AHM
Police Health Fund
Emergency Services Health
Doctors Health Fund
Avant Mutual
Grand United
Saint Lukes Medical
Phoenix Health
Teachers Union Health Fund
Vicki Childs Counselling Provider Numbers:
Medibank Private A072934A, AHM #21221121 or #21219534, Police Health, Emergency Services Health, St Luke's Health, Phoenix Health, Teachers Union Health Fund #AC03749T. Doctors Health Fund #3749. All other Funds ACA registration is #3749.
James Childs Counselling Provider Numbers:
ACA Registration #17843.
Receipts are issued electronically and contain our provider numbers. Level 2 Accredited Counsellors with ACA - Australian Counselling Association. Vicki Childs #3749 and James Childs #17843.
If you have any further questions, please send us an email Here
Tips for a PROFESSIONAL ONLINE THERAPY Experience if you have selected a Zoom Session.
Ensure you are in a well-lit room.
Ensure you are in a comfortable space of your choosing.
Have your laptop at the right height to show your face and head.
If using a phone, try using a phone stand for stability.
Ensure you have plenty of charge on your devices.
Ensure your screen and camera are clean.
Have water available to remain hydrated.
Check your environment and that you are emotionally ready for therapy.
